KERATON AT THE PLAZA, PART OF THE UNBOUND COLLECTION BY HYATT, Jakarta – A Smart Stay in the City
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Key details
About the Hotel
Jl Mh Thamrin Kav 15,
Jakarta,
Indonesia,
10350,
Jakarta
Rooms with City Views
Keraton At The Plaza offers air-conditioned rooms with free Wi-Fi, a flat-screen TV, a minibar, and a safety deposit box. Private bathrooms include a walk-in shower, a deep soaking bathtub, and rainfall showerheads. Some rooms have city views. Family rooms and suites provide extra space, with executive lounge access available.
Dining at Bengawan Restaurant
The hotel has two restaurants. Bengawan serves Indonesian cuisine, while C's Steak and Seafood offers international dishes. Guests can also enjoy drinks at the Fountain Lounge or The Club.
Spa and Fitness Center
Keraton Spa features 14 treatment rooms, an infrared sauna, and signature body treatments. The fitness center includes Peloton bikes and Technogym equipment. There's also a year-round outdoor pool, an indoor pool, and free bikes for guest use.
Central Jakarta Location
The hotel is in Central Jakarta, a 10-minute drive from Monas and Merdeka Square. Nearby attractions include Plaza Indonesia (1 km), Taman Ismail Marzuki (for traditional performances), and Sarinah Thamrin Plaza (0.5 km). The Piccadilly Line Metro Station is a 5-minute walk away.
24-Hour Services
Staff at the 24-hour front desk speak English, Indonesian, and Javanese. Services include express check-in/out, a paid airport shuttle, and a 24-hour business center. Complimentary early check-in and late check-out are available upon request.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Tennis court
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Saltwater pool
Indoor swimming pool
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Jl Mh Thamrin Kav 15,
Jakarta,
Indonesia,
10350,
Jakarta
Map view
Jl Mh Thamrin Kav 15,
Jakarta,
Indonesia,
10350,
Jakarta
City landmarks
Jl. Silang Monas
National Monument
1.4
mi
Jl. Medan Merdeka Barat
Merdeka Square
1.3
mi
Museum
National Museum
1.1
mi
Mall
Grand Indonesia Mall
2200 ft
Monument
Welcome Monument
2800 ft
Mall
Plaza Indonesia
3000 ft
Museum
Textile Museum
4700 ft
Jl. M.H. Thamrin 11
Sarinah Thamrin Plaza
2400 ft
Shopping Area
Thamrin City Trade Mall
4500 ft
Park
Taman Suropati
1.4
mi
Gallery
National Gallery of Indonesia
1.6
mi
Museum
Taman Prasasti Museum
1.4
mi
Jln. Teuku Umar 40
Sasmita Loka Ahmad Yani Museum
4100 ft
Gallery
Galeri Indonesia Kaya
2200 ft
Public Building
Jakarta City Hall
4600 ft
Museum
Museum of the Declaration of Independence
4600 ft
Jalan Medan Merdeka Selatan
1.2
mi
Jl. HOS. Cokroaminoto
Taman Menteng
4300 ft
Mosque
Sunda Kelapa Grand Mosque
1.4
mi
Museum
Jakarta Cathedral
1.8
mi
Jl Medan Merdeka Barat
Arjuna Wijaya statue
4600 ft
Mosque
Baitul Ihsan
4500 ft
Museum
Gedung Joang 45
1.4
mi
Church
Saint Theresia Catholic Church
3800 ft
Nearby
Fountain
Dancing Fountain
1300 ft
Shopping Area
Alun Alun Indonesia
1300 ft
Plaza Indonesia Lt. 3
Miniapolis Plaza Indonesia
200 ft
The Warehouse Plaza Indonesia
Haluu
500 ft
Event hall
Institut Francais d'Indonesie
1400 ft
Gallery
Bartele Gallery
1600 ft
Restaurants
Kitchenette Central Park
3600 ft
Jl. Letjen. S. Parman No. 28 Central Park Ground Floor
Bengawan
3800 ft
Jl. MH. Thamrin Kav 15
OSO Ristorante
3500 ft
Jl. MH. Thamrin Kav. 28 - 30 Altitude
Keraton Lounge
3900 ft
Jl. MH Thamrin Kav. 15 Keraton at the Plaza Hotel
Cloud Lounge & Dining
3500 ft
Kav 28-30 Jl. MH Thamrin The Plaza 49th Floor
Queen's Tandoor
3500 ft
Kav. 57 Jl. MH. Thamrin Permata Plaza
AW Kitchen by Akira Watanabe
3600 ft
Jl. M.H. Thamrin no. 28-30 Plaza Indonesia Lantai 2
AMKC Atelier
3600 ft
Jln. M.H. Thamrin no. 28-30 Plaza Indonesia Level One
Enmaru
3200 ft
Jln. M.H. Thamrin 28 - 30
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
8.4/10
Great
Rooms
8.1
Location
9.4
Service
8.1
Dining
8.4
Guest reviews
8.4/10
based on 10 reviews
10.0
10.0/10 based on 1 review
Victoria
United Kingdom,
January
2025
9.8/10
I had a wonderful stay at this hotel! The location is perfect, tucked away yet right near the shopping area, making it a cozy escape. The staff was incredibly attentive and skilled, which made our five-night stay feel truly special. The only downside was that we wished we could've stayed longer because the kids loved it here so much.
Rooms
10.0
The rooms were meticulously clean and well-kept, providing a comfortable atmosphere for the entire family.
Service
10.0
The service was exceptional; the staff were always cheerful and quick to respond to our needs.
Location
10.0
It's conveniently located within Plaza Indonesia, which made dining and shopping easy while still offering enough privacy.
Dining
9.0
Although I didn't indulge in every meal, the overall cleanliness and atmosphere made the dining experience enjoyable.
Facilities
10.0
The amenities were excellent, and it was clear they maintained everything to high standards.
Eva
United Kingdom,
December
2024
7.2/10
I had a mixed experience at the hotel. The room was spacious and the proximity to a major mall was a huge plus. However, issues with cleanliness and maintenance took away from the overall luxury feel. While the breakfast was delightful, service in some areas left much to be desired, particularly with the responsiveness to maintenance issues.
Rooms
7.0
The room was very spacious at 70sqm, featuring large walls of glass, but it showed signs of wear and tear, with maintenance issues evident.
Service
5.0
Service was somewhat lacking in attention, especially regarding responsiveness to my maintenance complaints.
Location
9.0
The hotel is excellently located, directly connected to Plaza Indonesia mall, making it very convenient for shopping and dining.
Dining
9.0
Breakfast was a highlight, offering a great variety including a delicious Lobster Egg Benedict.
Facilities
6.0
The common areas and gym needed better cleaning, which affected the overall enjoyment of the facilities.
John
United Kingdom,
December
2024
8.6/10
My stay at this hotel was truly unforgettable! The glamorous atmosphere and the large rooms with city views made for an incredible experience. The personalized service from the staff, especially Ella and Daniel, added a magical touch. However, I found the overpowering scent in the lobby a bit off-putting, and some upkeep is needed in certain areas of the hotel.
Rooms
9.0
The rooms were spacious and offered stunning views of the city. They came equipped with automated blinds, which I loved, though some areas showed signs of wear.
Service
10.0
The service was exceptional, with staff like Ella and the entire club lounge team going the extra mile to ensure a perfect stay.
Location
Dining
Facilities
7.0
The gym was adequate and the small pool met my needs for exercise, though I noticed some cleanliness issues like rust around the mirrors.
Steven
United Kingdom,
December
2024
8.4/10
I found a true gem in Jakarta with this hotel. It had a luxurious atmosphere and spacious rooms that felt like a home away from home. The highlight was definitely the staff, who were genuinely warm and attentive. While the dining experience left something to be desired, particularly with breakfast, the excellent service made up for it. Overall, I had a lovely stay and would eagerly return.
Rooms
10.0
The rooms were top-notch and spacious, equipped with high-quality amenities that made my stay comfortable and enjoyable.
Service
10.0
The service was exceptional; from the warm welcome at the lobby to the personalized attention from the staff, I felt truly cared for throughout my stay.
Location
9.0
The hotel is perfectly located as it is connected to a mall and within walking distance of other attractions, making it super convenient for exploring Jakarta.
Dining
6.0
Dining could be improved; while the room service was excellent, breakfast options were lacking and did not meet my expectations.
Facilities
7.0
The facilities were nice, but some areas seemed to need a bit of maintenance, particularly in the common spaces.
Fred
United States,
December
2024
9.2/10
Keraton at The Plaza Jakarta is an outstanding choice for those seeking a luxurious and family-friendly getaway. The rooms are spacious and comfortable, making it hard to leave, especially with the stunning amenities like the indoor pool. The service truly makes you feel special, but keep in mind that the prices can be on the higher side.
Rooms
10.0
The rooms were spacious, luxurious, and incredibly comfortable, leaving a lasting impression.
Service
10.0
The service was impeccable. The butler service and staff were attentive, making us feel like royalty throughout our stay.
Location
9.0
The hotel is conveniently located with easy access to Plaza Indonesia Mall, perfect for shopping and leisure activities.
Dining
8.0
The breakfast was delicious, providing a great start to each day, although dinner options have changed slightly over time.
Facilities
9.0
The indoor pool is a highlight, especially for families with kids, while other facilities add to the hotel's luxury feel.
Evelyn
United Kingdom,
November
2024
7.2/10
This hotel has a lot going for it with spacious rooms and excellent amenities, but my experience was marred by maintenance issues and noise. While the staff were warm and welcoming, the service lacked attention to detail, especially during my check-in. The location is a plus, being conveniently attached to a mall, but the room issues were disappointing overall.
Rooms
6.0
The Junior Suite was large and spacious, but it showed noticeable wear and tear with some problematic features, such as inconsistent air conditioning and a faulty shower. Rating: 6
Service
5.0
Service was hit or miss; while some staff members were pleasant, the overall responsiveness and attention to guest issues could be improved. Rating: 5
Location
9.0
The hotel is conveniently located within Plaza Indonesia, making it easy to access various dining and shopping options nearby. Rating: 9
Dining
9.0
Breakfast at the Bengawan restaurant was excellent and a highlight of my stay, offering a great spread of local and Western dishes. Rating: 9
Facilities
7.0
While the hotel boasts nice facilities and access to a mall, maintenance of amenities like the gym was lacking. Rating: 7
Matt
United States,
September
2024
7.6/10
My stay at this hotel was a mixed bag. While the location is prime and the dining experience was excellent, the room condition left much to be desired, particularly with maintenance issues. The staff was friendly, but the overall service could really use some improvement, especially in urgent situations. Overall, a decent option but certainly not without its challenges.
Rooms
5.0
The room was spacious, but it showed clear signs of wear and tear, with several maintenance issues including a flooding bathroom.
Service
5.0
The service was generally friendly; however, there were significant delays when I needed urgent assistance.
Location
9.0
The hotel is conveniently located within the Plaza Indonesia complex, with easy access to shopping and dining options.
Dining
10.0
Breakfast was truly a highlight, with a great selection of delicious items, especially the Lobster Egg Benedict.
Facilities
6.0
Facilities were good overall, but the gym had a noticeable unpleasant odor which detracted from the experience.
Terry
United States,
September
2024
9.8/10
My stay at the hotel was absolutely fabulous! The ambiance felt like a private oasis, and I was continuously delighted by the warm and personalized service from the staff. The room was very spacious and well-maintained, providing a comforting escape after a busy day. The only minor drawback was that I felt some amenities could have been a bit more extensive. Overall, a remarkable experience that left me wanting to return!
Rooms
10.0
The room was spacious and had a fresh, modern look. It felt very comfortable, making it easy to unwind and relax.
Service
10.0
The service was outstanding! The staff went above and beyond, handling requests efficiently and providing thoughtful touches, like extra amenities and a lovely brownie at turndown.
Location
10.0
The hotel has a fantastic location next to Plaza Indonesia, making it convenient for shopping and exploring the area.
Dining
Facilities
9.0
The hotel had excellent facilities, but I wish there were more options for dining and relaxation on-site.
Jay
United States,
July
2024
8.6/10
I had an incredible stay at Keraton. The location is ideal, tucked away from the hustle while being connected to Plaza Indonesia. The service, especially the executive lounge team, was exceptional and made us feel right at home. However, the bathroom maintenance issues and some noise disturbances were disappointing and dampened our experience a little.
Rooms
7.0
The Junior Suite was spacious, but it showed some signs of wear and tear, which was a letdown.
Service
9.0
The staff was warm and accommodating, especially the executive lounge team who took care of our dietary needs wonderfully.
Location
10.0
The hotel is perfectly situated in Jakarta, close to shopping and dining yet maintains a sense of privacy.
Dining
9.0
Dining at the hotel's restaurant is a highlight, particularly the breakfast which is a delightful spread.
Facilities
8.0
The executive lounge and spa facilities were fantastic, but the gym had a slight cleanliness issue.
Kenneth
United States,
July
2024
7.8/10
I had a pleasant stay in Jakarta at the Keraton at the Plaza Indonesia. The location is fantastic, connecting directly to Plaza Indonesia mall and close to Grand Indonesia. The room was spacious and well-maintained, but the furnishings could use an update. The service was excellent, particularly the friendly staff, although I did encounter a few housekeeping issues that need addressing. Overall, it's a luxurious hotel with good value for a high-end experience.
Rooms
8.0
My Junior suite was huge with a great city view and well-maintained bathrooms. However, the interior furniture needs some refurbishing.
Service
7.0
The hotel staff were warm and welcoming, quickly addressing requests, but housekeeping had some hygiene lapses.
Location
10.0
The hotel has an excellent location with direct access to Plaza Indonesia mall and nearby high-end restaurants.
Dining
7.0
Breakfast offered a nice spread of local and western options, but the in-room dining experience was inconsistent.
Facilities
7.0
The facilities were nice but some updates are needed to match the luxury standards expected.
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